Tags should route work, not decorate it
Free text is useful, right up until everyone starts using slightly different words for the same serious event. Protected hashtags reserve important begin, update and end triggers for workflows such as missing, incidents, safeguarding and medication concerns.
Medication evidence needs its own trail
The Medication/eMAR area brings booking in, administration, PRN, refusals, stock correction, weekly audit and a medication timeline into a clearer authorised view.
Why this helps review
When a manager reviews a serious event or a medication issue, the key question is not whether a note exists somewhere. It is whether the chronology, action, stock position and follow-up are traceable.