Incidents

Incident records that sit inside the wider care picture.

The incidents module is presented as a platform area, linked to Daily Logbook, young people, manager review and protected hashtag triggers.

Protected trigger lifecycle with begin incident, update incident and end incident tags
Event workflow

Structured enough for review, connected enough for practice.

Incident recording should not be a detached form graveyard. It should connect to the child, the daily record, staff actions, review and future planning.

Begin incident

Start an incident record with factual information and linked child context.

Update incident

Add progress notes, management actions, safeguarding links and follow-up.

End incident

Close or resolve the event with review outcome and remaining actions.

Daily Log link

Incident work can be connected back to daily entries and protected tags.

Young person link

Incident records sit inside the wider young person story, not as isolated paperwork islands.

Manager review

Open actions, review notes and escalation can support oversight.

Restraint and police links

Protected trigger groups support related restraint and police involvement records.

Chronology foundations

Events can contribute to future chronology and review packs.

Audit trail

Protected trigger attempts and key workflow changes can remain reviewable.